Delivery and packaging


Delivery is FREE for orders with a value of over £20 (excluding VAT) which are despatched by our usual means in one consignment. Orders of £20 and under (excluding VAT) will incur a delivery charge of £4.95 plus VAT.

Whilst we make every effort to deliver goods next-day (for orders received before 3.00pm) we shall not be liable for any delay in delivery of the goods where the delay is beyond our control.

Where we are unable to deliver the goods within 7 working days of receipt of your order, we will inform you of this. You will be free in this case to cancel the contract and we will reimburse you in full as soon as possible and in any event within 30 days of cancellation.

For delivery times to countries outside the UK, please contact us.

Time for delivery is given as accurately at possible but is not guaranteed. The Customer shall have no right to damages or to cancel the order for failure for any cause to meet any delivery time stated nor shall the Customer be entitled to make, or to purport to make, time for delivery of the essence of the contract.

The date of delivery shall in every case be dependent upon prompt receipt of all necessary information, final instructions or approvals from the Customer. Any delays or alternations by the Customer in design, specifications or quantities required may result in delay in delivery.

Failure by the Customer to take delivery of goods delivered under this contract shall entitle the Company to treat the whole or part of the contract as repudiated by the Customer.

The Company will endeavour to comply with reasonable requests by the Customer for postponement of delivery but shall be under no obligation to do so. Where delivery is postponed otherwise than due to the default by the Company, the Customer shall pay all costs and expenses, including a reasonable charge for storage and transportation so occasioned and payment for the goods shall be made in accordance with these Conditions.

Any packaging by the Company, unless otherwise expressly agreed in writing is intended to provide adequate protection in normal conditions of transit of usual duration. Unless otherwise agreed in writing, cases and other packing materials, when charged for, will be credited if returned to the Company’s works within 28 days of the date of invoice, carriage paid and in good condition.

The Company will not be liable for unloading the goods at the designated point of delivery or for placing them in position on site

Unless otherwise agreed in writing, whether or not the Company shall arrange transport by its own vehicles or otherwise, delivery shall be effected when the Goods leave the premises of the Company

Any delivery note or notes presented by or on behalf of the Company and/or its carrier must be signed on receipt of the Goods.